Hey There!
If you have seen a message that your account is disabled, or you were directed to this page after attempting to log in it means your account has been disabled.
Your account can be disabled for a variety of reasons which can be found below.
- The account has been inactive for a long period of time
- The account was disabled by an administrator
- The account was accessed when not on an active license
If you are attempting to join a new Shmoop license, or otherwise believe this message was in error please contact us with your email and username here.