If your school or district has purchased a license for you and you’re unable to log in, this means that your username isn't linked to your school/district license. In order to get linked, you’ll need to know your current Magic Word. If you have no idea what we're talking about, head on over to our section on Magic Words to learn more.
If you don’t know your Magic Word, please check with your administrator. If you’re still stuck, send us an email at email@example.com. We ask that you include your state, district, and school in your email, so our helpful Shmoopers have the correct information to find it for you.